Interpersonal relationships are business and personal. Characteristics of interpersonal relationships

How are business and personal relationships different? To many. The format of communication, its main goal, objectives and even age characteristics. There are actually a lot of differences. And all of them are familiar to people who have even basic, minimal experience of communication.

Features of business relationships

First of all, this is clarity, accuracy, and structure of speech. Business communication is carried out with a specific purpose, which means the conversation should be conducted on the topic - without emotions, expressions of unnecessary feelings and inappropriate views.

There is also room for someone else's opinion. As part of official communication, each person is listened to and then they decide whether it is advisable to use his ideas in work.

The most important nuance is punctuality. If a person is late, then he makes his colleagues and partners wait. This shows him as an irresponsible employee and, moreover, slows down the entire work process and affects the activities of the entire team.

Compliance with status is another way in which business and personal relationships differ. This is etiquette. An employee of a reputable organization should come to the office in a suit, but certainly not in beach flip-flops, shorts or a short skirt.

About personal relationships

Now we can briefly talk about them. Special emotional contact is what distinguishes business and personal relationships. In the first case, it is usually absent. But in the personal aspect, you can’t do without it. This includes friendship, love, relationships between children and parents, virtual pen pals, etc.

The nature of personal relationships is influenced by a huge number of factors. Here is just a small part of them:

  • Individual characteristics of each opponent.
  • Specificity of worldview.
  • Value guidelines.
  • Belonging to a certain culture.
  • Communication skills and predisposition to social contact.
  • Circumstances.

All this shapes people’s attitudes towards each other, mutual sympathy or hostility, and also determines the prospects for their connection. Everything is natural here. Personal relationships are established as if on their own, without disturbing a person’s inner comfort. If people don't get along, they may end the conversation. But business partners and colleagues in most cases have to continue contact, regardless of their hostility.

Examples

They are found everywhere. Examples of business and personal relationships accompany us constantly. The boss calls a subordinate to his office to talk about his promotion - this is the situation demonstrating the first case. Business relations are visible. This also includes the process of concluding a partnership or employment contract. Even a buyer in a store, communicating with a sales consultant, carries out a business relationship. Because their dialogue has a goal - the purchase and sale of goods. Each business contact leads to a specific result.

Personal relationships also have a purpose. But it is more sublime, since we are talking about the participants in such contact receiving joy from mutual communication. Two friends meet in the evening at a bar to discuss events last days- this is a personal aspect. Just like communication between husband and wife, boyfriend and girlfriend, parents and children.

Conclusion

So, above it was briefly said about how business and personal relationships differ. Now we can summarize the conclusions. In a convenient way will become short comparison table"Business and personal relationships." It also highlights only the main, most significant nuances.

Business conversation- a form of communication interaction in the name of obtaining mutually beneficial results. The personal is selective in nature, in which the emotional attitude towards the partner comes first.

How are business and personal relationships different?

    business relationships are relationships related to professional activity, which do not particularly affect your emotional sphere. Personal relationships are relationships that concern your life not related to work-personal life, these are relationships in which you let a person into your personal space, share the good and bad that happens in life.

    The atmosphere, behavior, intimacy is excluded, some manners are required, there is no cohabitation, with the exception of rented housing with different rooms.

    Business relationships are based on a common cause, often on a specific job, on achieving some common goal, on creating something.

    Personal relationships are somehow tied to emotions, which can be both positive and negative.

    When people have business relationships, it is inappropriate to say or think about liking/disliking the other person's personality characteristics, business people will not pick apart each other's personalities and argue about what should be an ideal person, they will strive to find consensus, avoid sharp edges, and work for the benefit of the idea first and foremost.

    Business relationships require careful communication between a man and a woman. They may work together and see each other every day, or they may just be acquaintances, none of them even thinks about the possibility of a close relationship between them. Business relationships with a person can be with other people, each of whom a person can contact on business. Personal relationships mean that a man and a woman love each other, that is, personal relationships involve emotions. If among friends (guy and girl) one is still experiencing emotions towards the interlocutor, then this person is claiming a personal relationship. Personal relationships can be called friendship between a guy and a girl with mutual sympathy. What you can tell your interlocutor depends on the level of trust in him (her), and on which interlocutor the particular information is intended for.

    Business relationships involve people conducting common activities. They are governed by the rules of law, ethics of business relations, goals and general interests of the type of activity. Personal relationships are relationships between people who are not related general work. This is fellowship, camaraderie, friendship, love. If for business relationships the main thing is the benefit that these relationships can bring to work, then for personal relationships the main thing is mutual understanding and mutual respect. Personal relationships are built on the basis of emerging likes and dislikes, but for business relationships, the manifestation of these feelings is unacceptable. An example of a business relationship is the relationship between a student and a teacher, and an example of a personal relationship is the relationship between students at school.

Personal relationships are the feelings that people have for each other. Generally, feelings during communication are positive (likes) or negative (dislikes).
Sympathy (Greek sympatheia - “internal disposition, attraction”) is a feeling of a person’s stable emotional predisposition towards other people.
Antipathy (Greek antipatheia, from anti against, and pathos passion) is a feeling of hostility, dislike or disgust, an emotional attitude of rejection of someone or something. The opposite of sympathy. Antipathy, like sympathy, is largely an unconscious feeling and is not determined by a volitional decision, but it can also arise consciously, as a result of a moral assessment in relation to those people, creatures or phenomena that are condemned by the belief system accepted in a given society.
Antipathy has its source in the idea of ​​harmfulness, danger, ugliness, inferiority of the object of antipathy, acquired by personal or hereditary experience or instilled by upbringing. This feeling may also be based on special excitability nervous system individual (see Idiosyncrasy).
The hereditary or acquired antipathy of humans and animals to certain objects often has an instinctive or reflex nature and, according to some authors, is associated with the task of self-preservation of an individual, biological species, group or ethnic group.
In sociology and psychology, antipathy, like sympathy, serves as one of the motivational regulators of interpersonal and intergroup relationships. At the same time, feelings of like and dislike can be more or less independent or even complementary, that is, naturally combined in an emotional attitude towards another person (the severity of one pole with the simultaneous expression of the opposite) [Wikipedia].
The occurrence of likes or dislikes depends on:
* physical attractiveness;
* similarities and similarities;
* character, skills, success in various types activities;
* joint work, actions for the benefit of another;
* respectful attitude towards others.
Appearance, physical attractiveness
If the external features of a person are pleasant to us, then we involuntarily sympathize with him. We perceive him for his external, physically beautiful qualities, while people who are sloppy and untidy more often cause antipathy.
Similarity, similarity
Similarity and similarity can be external and internal.
The similarity is external - the same age, gender, cultural level, material security.
Internal similarity is a commonality of interests, views, values, norms of behavior, character traits.
A person’s “otherness” from others prevents us from understanding him and feeling sympathy for him. Because a person is “other”, he is often given offensive nicknames and labels.
Character qualities, skills
When entering into relationships with others, the consolidation of sympathies is influenced by various character qualities, success in various activities, skills, and hobbies. They make a person attractive to others. If a person is disposed towards others, is responsive, attentive, kind and knows how to sometimes give in to others, then he arouses their greatest sympathy.
Antipathy and wariness, on the contrary, are caused by constrained, timid, shy, and unconfident people.
Psychologists asked schoolchildren to describe which guys they dislike the most. And this is what happened.
The “winner” is the one who believes without any good reason. that he should always be the first in everything.
“The most beautiful” (“the first beauty”) is the one who is most interested in the question: “Am I the prettiest, the most ruddy and the whitest in the world?”
“Rich man” is the one who believes: “I can buy and sell everything. I am better than everyone else because I have more money.”
"Hooligan" - "I like to feel the defenselessness of others."
"Self-confident" - "I'm always right!"
“Suck-up” - “I will only do what others like!”
“Weakling, quiet one” - “Don’t touch me, I’m small and weak!”
“Crybaby, sneak” - “I will complain to adults”
All the guys described are focused on themselves, think only about themselves, do not take into account those around them, and can use other people to achieve their goals. They are constantly
demonstrate that they are better than others - smarter\. more beautiful; others - that they are worse (weaker, more defenseless) than others. Both are not liked by others and cause antipathy.
Joint work, actions for the benefit of another
A common cause best unites people. General, joint and especially business relationships create favorable conditions to develop in people the ability to coordinate their actions and help each other, especially if they are useful to everyone personally.
In the cartoon “Winter in Prostokvashino,” the cat Matroskin explains this: “Because joint work - for my benefit - unites.”
Lazy and incompetent people cause us antipathy.
Treating others with respect
Respect is the position of one person in relation to another, recognition of the merits of the individual. Respect dictates not to cause harm to another person, either physically or mentally.
Respect is one of the most important requirements of morality. In the moral consciousness of society, respect presupposes justice, equality of rights, attention to the interests of another person, his beliefs. Respect presupposes freedom and trust. Suppressing these demands is a violation of respect. However, the meaning of these qualities that make up respect is determined by the nature of society and the accepted paradigms. The understanding of human rights, freedom, and equality in different centuries was completely different. According to the dictionary of ethics edited by I. Kohn, the greatest opportunities for deep respect, the elimination of exploitation, as well as the conditions for the highest measure of real personal freedom, are provided by the communist formation.
According to Kant, respect sets the norm human relations even more so than sympathy. Only on the basis of respect can mutual understanding emerge.
Also, respect is a moral duty and the only correct position of a person in the face of everything valuable, in the face of any person (Wikipedia).
Benevolence - conceptualizes the activity associated with selfless concern for the well-being of others; correlates with the concept of selflessness - that is, with the sacrifice of one’s benefits in favor of the good...
If people treat us kindly and respectfully. If all this is manifested in a person’s facial expressions, behavior, and actions, this arouses our sympathy.
Our antipathy is caused by indifferent and unfriendly people.
With goodwill a person:
* looks directly at the person, the gaze expresses friendliness;
* smiles warmly and heartily;
* sits close;
* expresses interest in what a person likes and is passionate about;
* friendly fights are possible;
* listens carefully;
* expresses approving, understanding judgments;
* friendly, open face;
* calm, friendly gestures, expressing attitude towards the interlocutor (1, pp. 110-111).
Literature:
1. Psychology. 4th grade. A.D. Andreva, I.V. Dubrovina, D.V. Lubovskaya, A.M. Prikhozhan. Voronezh: Modek, 2001.

Friendship
Material Each of us needs friends, everyone values ​​friendly relationships, but in science the phenomenon of “friendship” and “friendly relationships” has not yet been studied well. It was perhaps best analyzed by Igor Semenovich Kon, who even wrote a book called “Friendship.” It came out back in the 70s.
Generally speaking, friendship is a “non-sex marriage.” In the sense that people do not marry each other, but all other relationships, minus sexual ones, remain with them. This is help, support, devotion, interest in each other, spending time together. Moreover, in marriage there is more of this, but in friendship it is often more interesting and better. Friendship is the satisfaction of our needs for participation, support, and sharing our impressions.
Friendly relationships can be between people who are close or not, friends and acquaintances. Or there may not be any between them.

Different people put different meanings into the word Friends and Friend. Friends should not be confused only with buddies. Friends are people you can have fun with
time, but nothing more. They differ from friends in that you can ask friends for help in difficult times, but not friends. Necessary people useful contacts are useful, but they are not at all the same as friends. A separate conversation about what a True Friend is as opposed to just a Friend. One thing is certain: Good friends go to those who know how to be a good friend themselves.
Why are people friends and Why are people friends?
For most people, their friendships answer the question “Why”: they are friends because... See Basics of Friendship. Some people are friends so that their friendship has meaning and purpose.
Friendships can be correct, promising and unnecessary.
The absence of a friend or friendship with anyone at all usually indicates personal trouble and creates the preconditions for personal trouble.
Circle of friends

The circle of friends is a question of both quantity and quality of friends. Choosing friends is the most important task in life, on which a lot depends on everyone’s fate. "Tell me who your friends are and I will tell you who you are."
Friendship between a man and a woman

Friendship between a man and a woman is possible, but very often a man next to a woman only pretends to be her friend, having completely different views on her; If you love each other, then learn to be friends. It is difficult to say that people love each other if the relationship between them cannot be called friendly. Good friendship is the basis of true love.
If you are friends, then think twice before introducing love and sex into your relationship. The traditional idea of ​​friendship excludes the expression of sexual attraction, and in our culture introducing love and sexual relationships into friendships is a dangerous thing.
Female friendship
It is a myth that there can be no friendship between women. Another thing is that if a man who both likes comes between women, this female friendship usually does not survive.
Friends and money
How to resolve money issues with friends? Can I use friends?
Friendship: nonsense and myths

Nonsense and myths associated with the concept of “friendship”:
“True, faithful, male friendship” (this concept formed the basis of many literary works), which is based on trust and loyalty to commitments to the point of self-sacrifice. Friendship between men is contrasted with relationships between women, where it is believed real friendship impossible.
The contrast between "friendship" and "love". It is believed that love excludes friendship, and friendship excludes love.

Expediency: what friendship works for

The expediency of friendship is the relationship of friendship to life goals. Like, for example, friendship with specific person(or, for example, with a group of classmates) works towards the purpose of my life?
You already have your one-, three-, and five-year goals. Your goals are written down. Look, in which column, for what purpose and task does friendship with this person fit? What about this? If it doesn’t fit any of the goals, you have at least two options: either formulate it as an independent goal: “continue to be friends with N to the extent and with the frequency that N needs,” or reconsider the need for this friendship.
Perhaps at least change her character: continue to have a pleasant meeting, but not in a bar, but in the gym.

Interpersonal relationships are relationships between individuals. They are often accompanied by emotional experiences, expressing inner world person.

Interpersonal relationships are divided into the following types:

1) official and unofficial;

2) business and personal;

3) rational and emotional;

4) subordination and parity.

Official (formal) refer to relationships that arise on an official basis and are regulated by statutes, regulations, orders, and laws. These are relationships that have a legal basis. People enter into such relationships because of their position, and not out of personal likes or dislikes for each other. Informal (informal) relationships develop on the basis of personal relationships between people and are not limited to any official framework.

Business relationships arise from people working together. They can be service relationships based on the distribution of responsibilities between members of the organization or production team.

Personal relationships are relationships between people that develop in addition to their joint activities. You can respect or disrespect your colleague, feel sympathy or antipathy for him, be friends with him or be at enmity. Therefore, personal relationships are based on the feelings that people have towards each other. Therefore, personal relationships are subjective. There are relationships of acquaintance, partnership, friendship and intimate relationships. Acquaintance- these are relationships when we know people by name, we can enter into superficial contact with them, talk with them. Partnership- these are closer positive and equal relationships that develop with many people on the basis of common interests and views for the sake of spending leisure time in companies. Friendship- these are even tighter electoral relations with people, based on trust, affection, common interests. Intimate relationships are a type of personal relationship. Intimate relationships are relationships in which another person is entrusted with the most intimate things. These relationships are characterized by closeness, frankness, and affection for each other.

Rational relationships are relationships based on reason and calculation; they are built on the basis of the expected or real benefit from the established relationship. Emotional relationships, on the contrary, are based on emotional perceptions of each other, often without taking into account objective information about the person. Therefore rational and emotional relationships most often they do not match. Thus, one can dislike a person, but enter into rational relationships with him for the benefit of a common goal or personal gain.

Subordinate relationships are relationships of leadership and subordination, that is, unequal relationships in which some people have a higher status (position) and more rights than others. This is the relationship between a leader and subordinates. In contrast to this parity relationships mean equality between people. Such people are not subordinate to each other and act as independent individuals.


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  • 1.6. Types of communication
    There are direct and indirect communication. Direct communication involves personal contacts and direct perception of each other by communicating people. Indirect communication occurs through intermediaries, for example, during negotiations between warring parties
  • 14.3. Affection and Friendship
    Attachment is a feeling of closeness based on sympathy for someone, mutual attraction to each other. As a result, such people prefer communication with each other to contacts with other people.
  • 17.5. Personal characteristics of the teacher that make it difficult to communicate with students
    Such characteristics include hot temper, straightforwardness, harshness, haste, heightened pride, stubbornness, self-confidence, lack of a sense of humor, touchiness, simplicity, slowness, dryness, disorganization. Hot temper and self-confidence are more typical for older teachers
  • 1.2. With whom do we communicate, or In what case should we talk about communication?
    When considering the essence of communication, two erroneous, in my opinion, positions are observed: in some cases, some acts of interaction between people are not included in the category of communication, and in other cases they are considered communication
  • 8.5. Guilt
    Guilt is a complex psychological phenomenon closely related to such moral quality, as conscience, and in implicit consciousness is designated as “remorse.” Western psychologists distinguish the state of guilt and the state of guilt. IN
  • Commandments of pedagogical communication (according to V. A. Kan-Kalik, 1987)
    Pedagogical process is based on the relationship between the teacher and the children; it is these relationships that are primary in pedagogical interaction. When organizing pedagogical communication, one cannot proceed only from pedagogical goals

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Relationships represent an integral system of selective, individual and conscious relationships between a person and objective reality, which includes three main components: attitude towards people, towards objects of the external world and towards oneself.

Interpersonal relationships

The term “interpersonal” carries the understanding that the relationship between a person and another individual has a mutual orientation. Interpersonal relationships are a system of expectations and orientations of members of a certain group relative to each other, conditioned by the organization of joint activities and based on general ideas about values ​​and social norms.

The basis interpersonal relationships- these are the efforts of partners aimed at making their behavior and their feelings more understandable and acceptable to each other. It is actions and feelings that create the matrix of relationships through which direct communication occurs.

Sometimes interpersonal relationships should be considered as a system of traditional generally accepted patterns of behavior that not only structure communication, but also ensure its mutual continuity between two partners.

In such relationships, each person is inherent in playing his own interpersonal role, which entails a clearly defined status - a number of stable rights and responsibilities. In most cases, the beginning of the implementation of this role occurs unconsciously: without preliminary analysis and clear decisions, partners begin to adapt to each other. Thus, the essence of the phenomenon of interpersonal relationships is the mutual orientations of individuals who are in long-term contact with each other.

Business and personal relationships

Business relationships are those relationships in which communication is determined strictly within the framework of the defined tasks of the common cause and the guidelines of management. Business relationships are strictly aimed at results; their main motivation is not the communication process itself, but the ultimate goal.

When entering into business relationships, a person is guided primarily by internal and external discipline, which can only be developed by a mature adult. Therefore, children do not enter into business relationships; even the relationship between a child and a teacher in primary and secondary schools is a personal relationship. If partners have established an informal business relationship, then over time it can transform into a personal one.

It should not be assumed that this type of relationship is inherent only in working with colleagues, superiors, etc. Business relationships can also be established with close people. However, this is preceded by a dialogue, you should discuss with your mother, husband, child why you think that establishing such a relationship with them is important and what mutual benefit will be from this for the two parties.

Personal relationships are relationships between close people; they are devoid of any shade of officialdom. Such relationships are not supported by documents, as is often the case in business relations. Personal relationships are relationships between parents and children, friends, classmates outside of school, brothers and sisters.