How to write a response letter to the order correctly. Basic rules for writing business letters

Letter of request Already from the title of this document it becomes obvious that it contains any request sent to the addressee. As a rule, the purpose of this document is to obtain certain information, goods or services that the author of the letter needs. This category incoming documentation is drawn up on a letterhead and contains phrases such as: "We ask you to notify about ...", "We ask you to inform ...", "We ask you to take action ...", etc. In some cases, business paper may not contain a direct request, but only a wish. For example, "We hope for the consideration of the appeal ...". In this case, the document must also contain the appeal itself or a description of the situation requiring the adoption of certain measures. There are also situations when one request letter contains several requests. In this case, the design rules require that each of them be described in a separate paragraph.

Business letters

Your request and asked to provide. An offer that we hope will interest you. You. Best wishes and best wishes ... Dear! ... We gratefully acknowledge that we have received it. Your request from ...
(date). It is a pity, but we cannot satisfy. Your request due to the fact that all our products have already been sold. The current situation does not give us the opportunity to increase our production capacity today. Hope for understanding. We remain with respect. Ladies and gentlemen! ...
Thanks for. Your request from (date). Unfortunately, we cannot on their own to satisfy. Your request. The fact is that for many years our interests have been represented by (company name). Given the contractual obligations to this company, we cannot independently sell our products on the territory.
Your country. Please send a request to the address :. Sincerely..

Bad request

You this product on following conditions: plastic (name) in a package of discs in pieces; delivery: freight paid to the border; disc packaging: free; payment: irrevocable letter of credit. We will be grateful for. Your order. For our part, we promise service at any time. C. Appendix: sample in one copy. Ladies and gentlemen! ...


We confirm receipt. Your request from (date) for the supply of (product name). There is no need to send samples because. You are very familiar with the quality of our products. With a timely order, we will be able to deliver. You (number) of items quarterly.

Pan (surname) from our company introduced. You with prices and delivery schedule. Your feedback has been positive, so we can start shipping after receiving your order. Best wishes and best wishes ... Ladies and gentlemen! ...

In response to.

Reply to the letter of inquiry. reply letter

Sometimes, in response to a request, you can propose to change its conditions: quantity of goods, model, delivery time, etc. ... Ladies and gentlemen! ... On. Your request from (date), unfortunately, we have to inform you that we are not producing the desired one. You products. But we can offer. For you the catalog of our current assortment.

We would be very happy if. You have entered some of our products in. Your implementation program. If you are interested in this offer. We ask you to send us an answer. WITH. . Dear /. Answering to.


Important

Your request for supplies (name of goods), we inform you that we can not supply products in the desired. You volume. By. We can only make a partial delivery for your order within days. In addition, we have temporarily stopped shipping because we have to complete pre-orders first.


Please inform urgently if you are satisfied. Our offer for you. WITH.

Punctuation in a business letter after the phrase "we inform the following"

The letter of answer with a positive decision is structured as follows:

  • repetition of the content of the request using stable language formulas, for example: Upon your request for the supply of spare parts to ... we inform ...; In response to your request for ... we send ...;
  • presentation of information upon request.

The refusal letter is structured as follows:

  • repetition of the content of the request (in a form similar to a letter with a positive decision);
  • a reasoned statement of the reason (or reasons) why the request cannot be granted or why the proposal cannot be accepted;
  • statement of refusal or rejection of the offer.

In a rejection letter, it is especially important to use vocabulary that helps the sender of the letter to remain polite, concerned about maintaining the self-esteem of the recipient of such a letter.

How to issue a reply letter

In this case, each subsequent paragraph containing the petition should begin with the words "We also ask you to take action ...", "Along the way, we ask you to pay attention ...", "At the same time, we ask you to consider ...", etc. Request letter Perhaps, the request letter is the only document, the answer to which must be sent without fail. Despite the fact that letters-requests and letters-requests are very similar in style and content, the request has one distinctive feature that cannot be ignored. It is about the justification of the document. Letters of inquiry refer to service letters sent to the addressee in order to obtain certain information, documents and business papers. Such a document in correspondence is distinguished by the presence of justification, which is indicated by the author of the request.

In response to your letter, we inform

Attention

You cannot provide an offer for the supply of one or another product that the customer needs, be sure to send a reasoned refusal:. Dear! ... Thank you. You for your inquiry from (date) and your interest in our products. It's a pity, but considering the needs modern market, we do not manufacture such goods.


We asked the gentleman (surname), with whom we are fruitfully cooperating, to convey the relevant proposals. We add an illustrated catalog in which are located detailed description goods that we produce. Please let us know who is interested. You are one of them, then we will be able to transfer the draft agreement, noting in.
Delivery time, cost, payment terms too. ... C. Dear Sirs! ... Thanks for the letter from (date). Unfortunately, we have to report. You that all manufactured products are exported by the company (name).
We sent there.

Response to a request for information

A number of situations, such as situations of refusal, delay in a positive decision, disagreement, involves the use of words expressing regret at the beginning of the key phrase, for example: Regretfully forced to report the impossibility of satisfying your request ...; Unfortunately, we cannot agree to your terms ...; To our deep regret, problems with ... do not allow us to take advantage of your offer in the near future ... etc. When responding to a commercial request, the seller, if he can immediately satisfy the buyer's request and deliver the goods, sends an offer (offer).

In response to your request, we inform you the following

Previous CONTENT Next 718 Letter - response to a request A letter of request, no doubt, will disdain the answer: you can report that you are studying the received request, send catalogs, price lists, offer to change the conditions specified in the request, refuse to supply tons of goods or other request. So, if you are interested in the supply of this product, then in response to the request, an offer is sent. Offer is a written offer for the supply of goods, which the seller makes to the buyer. It expresses the desire or readiness to conclude a sales contract on the terms set out in proposal 33.

For example: . Ladies and gentlemen! ... We acknowledge receipt with gratitude. Of your request and send the sample (product name) that interests you. You. We can offer.
Banks often remind clients of debts or new lending terms. You can send information about vacancies and a notice of employment to the person you would like to see in your team. Some messages must be received by the company's employees in writing... This is information about disciplinary action and a reduction warning. Partners usually receive new proposals, complaints and apologies. 4 A business letter must contain certain details, so it is better to develop forms right away. The completed form can be sent by e-mail as an attachment or print and send by regular mail, regular or registered mail. At the top should be the name of your company, or even better - the logo.

  • A positive answer should be as detailed as possible,
  • and the negative one is justified and extremely correct.

In addition, if a request is refused, it is good practice to inform the author of the information about the circumstances under which the answer can become positive. In any case, the response letter should be drawn up as much as possible. polite... It is advisable to avoid empty unsubscriptions and even in the absence of the necessary information, the answer should be written with restraint, polite and respectful towards the author of the request.


Rudeness, just like knowingly false information is completely unacceptable. How to write a response to a request The form for filing and responding to a letter of request can play a decisive role in relations between organizations. That is why its compilation should be treated very carefully, adhering to certain rules.

In response to your request, we provide the following sample

Reply letter (sample) Requisites of the reply letter Help This category of letters contains the same requisites as any other service letters. The main details include:

  1. name of company;
  2. reference data about the organization;
  3. organization code;
  4. main state registration number(OGRN) of a legal entity;
  5. taxpayer identification number / registration reason code;
  6. date;
  7. registration number;
  8. reference to the registration number and date of the incoming document;
  9. destination;
  10. heading to the text (when composing a letter on A4 form);
  11. signature.

It is important to understand that any reply letter must contain the number of the document in which the request was sent and its date. In this case, the response letter is signed by the employee in whose name the request was sent.

How to issue a reply letter

Attention

Ipc-zvezda.ru

Banks often remind clients of debts or new lending terms. You can send information about vacancies and a notice of employment to the person you would like to see in your team. Some messages must be received by the company's employees in writing. These are disciplinary information and a reduction warning.



400 bad request

Sample response letter

Will it be sufficient to send an official written message to the bailiff with the attachment of appropriate copies of documents stating that the debtor has not worked in the organization for a long time? In this situation, the current legislation does not require the employer to attach any other documents to the writ of execution.

However, given that the employee quit before the receipt of the writ of execution in the organization, it would be advisable to attach a copy of the order to dismiss the employee.

  • previous position;

Business letters

  • Letter of apology

In response to your letter, we inform you that the employee does not work

Your request

The University of Munich Clinic is a medical institution with the highest possible coverage. Most often, patients come to us for treatment in the direction of their therapist or after being examined by a specialist or staying in another hospital.

We carefully check whether we can provide the medical care you need in our clinic at your request.

The information you provide will be of great help in processing your request.

Necessary information

  • a description of the ailments you are experiencing, as well as the reasons for your appeal
  • translation of the current medical opinion into German or English
  • Additional Information

  • actual test results
  • results of performed radiological examinations (CT, MRT, PET, etc.) in German or English
  • report on the operation (if it was carried out)
  • the results of histological analysis (if a biopsy was performed)
  • Send request

      If you want to send patient data to our address, you can use the following options:

    • save them in an anonymized jpeg format and send them to us in an attachment to your letter by e-mail
    • make screenshots of snapshot fragments relevant for our analysis (3-5 pieces), save them as a presentation in Powerpoint and send us a presentation by e-mail
    • send us a disc by mail, which also includes a doctor's statement based on the results of diagnostics
    • We can also create a folder for you on our server in Dropbox, where you can upload your documents.

    The contact person

      You can direct your request directly to a specific clinic. Most often it only makes sense to do this when it comes to outpatient treatment.

      Stable turnover of business correspondence

      If you decide to contact us about a complex medical problem, it is best to first of all contact our Department for work with foreign patients. In this case, your request will be processed much faster.

    Application processing time

      We carefully check the information received from you for its completeness in order to find out if we can make any assumptions based on it. If you have provided information to in full, the duration of processing your request will depend on the complexity of your problem. You can count on the final answer to your request after approximately five business days.

    Treatment plan and appointment of consultations / examinations

      After we have processed your application, you will receive from us:

    • Treatment plan - an approximate description of the prescribed treatment
    • Payment plan - an approximate calculation of the cost of treatment
    • Schedule - dates of scheduled examinations / consultations with a doctor and hospitalization

    Payment plan

      As a public healthcare institution, we are interested in ensuring the greatest transparency regarding the cost of the services we provide.

      The cost of our services is guided by the tariff framework adopted in Germany, as well as the current legal regulations... Unfortunately, we can tell you the exact cost of services only at the end of therapy.

      The cost of treatment depends on the complexity and volume of examinations and therapy. Most often, the rule applies: the more severe the patient's disease and the more complicated his therapy, the more expensive the cost of the entire treatment. For this reason, at the very beginning of treatment, it is difficult to accurately assess its final cost.

    In response to your letter, we inform you that the employee does not work

    Our usual terms - in cash, no discounts, no shipping documents The terms of payment are detailed in the attached copy of the general terms of delivery (copy of the contract) Other terms - according to general conditions deliveries (sales) Please confirm (consider) this offer before (date) (within ... days from the date of receipt of the letter) Please send a response no later than (date) (within ... weeks from the date of sending this letter) This offer is valid Until (date) ... one month from the date of receipt of the letter, subject to receipt of your acceptance by fax within ... days from the date of receipt of this letter, or only if the goods are not sold before receiving your reply You are in the purchase of the proposed product) Please take into account the period of sale of the product and make a decision as soon as possible.

    How to issue a reply letter

    According to the contract from ... (number) we have the right to a discount of the invoice value in the amount of We have the right to refuse to accept this consignment of goods This gives us the right to apply to arbitration. business relationship..., the circumstance that ...) We agreed to accept this product if you provide us with a 10% discount We are ready to accept this consignment as an exception, provided that you ... Based on the above, we ask you to replace ... with a new one We earnestly ask you in return substandard goods, send us the goods in accordance with the terms of the contract We ask to compensate for the damage (pay extra for, load, add) the missing goods We ask to reimburse the costs for ... The markdown should be ...% Lend to our organization in the amount of ...

    In response to your letter, we inform

    Dear ... We thank you for your request from ... to supply ... (product name) We are currently considering the possibility of providing you with an offer for the product you are interested in. We will inform you of our decision as soon as possible. Or: Unfortunately, we cannot answer your request positively and send you a specific offer for the supply (product name). We ask you to postpone this question until ... Or: ... and inform you that for the product mentioned you should contact our agent - a company ... necessary information for the product you are interested in. Best regards, Signature Offer (offer) (sent if the seller can satisfy the request for delivery immediately) Indicates: 1. Product name 2. quantity and quality of goods 3.

    price 4. delivery time5 terms of payment6.

    Stable turnover of business correspondence

    After the employment contract is terminated, the employee ceases to be on the staff of the company, and receives all the money that he should receive, and a letter is sent to the bailiff service. As it was already shown above, a writ of execution is being adapted to it.

    Dismissal of the alimony and a letter to the bailiffs on their own additional material assistance the law does not provide. 03/22/2018 employee of the company "Mayak" N.V. Frolov filed a resignation letter to the personnel department of his own free will.

    Attention

    By court decision, he must pay part of the salary for the maintenance of two children. It is necessary to determine the alimony deductions that need to be made to the accountant.

    Ipc-zvezda.ru

    Banks often remind clients of debts or new lending terms. You can send information about vacancies and a notice of employment to the person you would like to see in your team. Some messages must be received by the company's employees in writing.

    In response to your request, we inform you the following

    These are disciplinary information and a reduction warning.


    Partners usually receive new proposals, complaints and apologies. 4 A business letter must contain certain details, so it is better to develop forms right away. The completed form can be sent by e-mail as an attachment or printed and sent by regular mail by regular or certified mail.


    At the top should be the name of your company, or even better, a logo.

    400 bad request

    It should contain information about the status, general focus, specifics of the enterprise, characteristics, novelty of the product, an indication of the addressee (recipient, consumer), the nature of availability, location, etc. name password I agree with the Privacy Policy K.T.V., Moscow, 15.04 23:32 A.I.A., Moscow, 13.03 12:10 Ch.Yu.V., Magnitogorsk, 10.03 08:15 S.V. Yu., Magnitogorsk, 26.02 08:29 K.A.V., Magnitogorsk, 15.02 09:49 Yu.Yu., Magnitogorsk, 05.02 21:08 ZMN, Russia, 01.01 16:39 D. A.N., Gatchina, 25.12 14:11 T.S.A., Prague, 25.12 12:48 Sh.ON., Ulyanovsk, 13.12 11:48 Rating of terms Business unit Weighted average cost method Sonation Last updates Hyaluronic acid (Acid Hyaluronic) Vitamins (from Lat.

    Sample response letter

    Will it be sufficient to send an official written message to the bailiff with the attachment of appropriate copies of documents stating that the debtor has not worked in the organization for a long time? In this situation, the current legislation does not require the employer to attach any other documents to the writ of execution. However, given that the employee quit before the receipt of the writ of execution in the organization, it would be advisable to attach a copy of the order to dismiss the employee.

    I would like to draw your attention to the fact that the employer is not obliged to inform the bailiff about the new job of the employee, or to find out information about it. The answer to the bailiffs that the person does not work

    • date of drawing up and number of the writ of execution.
    • previous position;

    It is also necessary to indicate the address of the organization to which the reply is sent.

    Business letters

    Answer letter (sample) Read also:

    • Letter of apology
    • How to write a letter of recommendation
    • Writing a cover letter for documents

    Negative answer If it is impossible to satisfy the request or request, it is necessary to report the refusal in the most correct way. In this case, as in the above-described option, the refusal should be written in the same style as the initiating request.

    A negative answer should be as correct as possible and contain objective reasons for the refusal. In the event that there are prerequisites for making a positive decision on the request, you can indicate in the response the conditions that are required for this.

    Note that it is unacceptable to formulate a negative answer to a letter (a sample is presented below) in a rude tone. Moreover, it would be quite appropriate to express sincere regret about the impossibility of satisfying the request.

    The letter of answer with a positive decision is structured as follows:

    • repetition of the content of the request using stable linguistic formulas, for example: We inform you about your request for the supply of spare parts; In response to your request, we send;
    • presentation of information upon request.

    The refusal letter is structured as follows:

    • repetition of the content of the request (in a form similar to a letter with a positive decision);
    • a reasoned statement of the reason (or reasons) why the request cannot be granted or why the proposal cannot be accepted;
    • statement of refusal or rejection of the offer.

    In a rejection letter, it is especially important to use vocabulary that helps the sender of the letter to remain polite, concerned about maintaining the self-esteem of the recipient of such a letter.

    In response to your letter, we inform you that the employee does not work

    We inform you that the missing quantity of goods will be shipped to you ... After receiving your claim, we immediately contacted (manufacturer) Dear ... We confirm receipt of your letter from ... (month) ... (year) and inform that your complaint has been accepted by us for consideration Unregulated business letters A letter of offer (presentation) is sent in order to interest a potential partner in cooperation, a buyer in a purchase, a customer in a service.It often contains advertising techniques: the importance of a project is indirectly emphasized by the listing of client firms, implemented projects, recommendations, reviews. new types of services, goods, opening a new center, store, enterprise, etc. Designed to display the individual image of the institution Not written according to a template, in each individual case the same issues are covered in a different sequence.

    A letter of request certainly requires a response. So, having received such a letter, you must decide whether to grant the request or refuse. If you decide to fulfill the request, then answer like this:

    Ladies and gentlemen!

    ... We express our sincere gratitude for the offer to take part in the construction of the hotel complex

    ... Having carefully studied the proposed. You draft an agreement, we decided to agree to a shared participation in the construction(object name), will be carried out in the period from by p

    ... Thanks again for the offer and we hope that our cooperation will be fruitful and long-term.

    ... Best regards and Best wishes

    ... Ladies and gentlemen!(date) ... You have made a request to change the payment terms for(Product Name) ... We have revised our p. You agreed and decided to make changes, taking into account the argumentation. Your request. We are sending a modified version of our agreement

    ... We hope that the new conditions will satisfy. You. WITH

    ... Ladies and gentlemen!

    ... Thank you for the additions and comments to the draft agreement on the construction of the bank. Having studied them, we recognized them as significant, agree with them and are ready to include them in the contract

    ... Taking this opportunity, we would like to emphasize once again that according to our draft agreement on the construction of the bank. The contractor assumes full responsibility for the organization and execution of all buys.

    . Construction works will be carried out by local firms that are subcontracted. Execution of work is supervised by highly qualified specialists, the cost of services of which is stipulated by the terms of the contract.

    ... We ask. You will consider the letter as soon as possible and, if there are no more clauses in the draft agreement that called for. If you have any doubts, inform us about your readiness to sign an agreement between our enterprises

    ... We hope for a quick response.

    Of course, you cannot always satisfy the request, accept this or that offer, and therefore are forced to refuse cooperation. The refusal must certainly be convincing, reasoned, correct and kind and benevolent. Your task is to convince the addressee that you had no other choice. It is not difficult to achieve this goal, you should only accept words at the beginning of the sentence that will significantly soften the tone of rejection. These include: on w / sal, sorry, very sorry, unfortunately, sincerely sorry, sorry, we are very sorry

    So, the refusal can be formulated as follows:

    ... Ladies and gentlemen!

    ... We examined it carefully. Your comments and additions to the draft contract for the construction of a polyclinic in the year on a turnkey basis

    ... Unfortunately, we must inform you that we cannot agree to. Your suggestion. This is due to the following reasons:

    1. Proposed. You 5% of the cost of the contract for mobilization costs - the amount is 4 times less than that specified in the draft contract and cannot cover our costs for preparatory work

    2 8% of the contract value in freely convertible currency not enough money to purchase all the equipment necessary for the construction 12% specified in the draft contract, take into account not only the cost of equipment at world prices, but also the cost of freight, insurance, as well as our costs of organizing the purchase and supply of equipment for the construction site.

    ... To confirm the validity of our position, we add detailed calculations of the volume of mobilization costs to the letter.

    ... We express the hope that, given the above facts ,. You agree to our terms of signing a contract

    ... We remain with respect

    ... Dear!

    ... Thanks for the inquiry from(date) to supply(Product Name)

    ... Unfortunately, we cannot accept now. Your offer and delivery(Product Name) then what is needed. The goods have already been sold to you on pre-orders for the current month

    ... We sincerely regret that we cannot fulfill. Your order. We hope for mutually beneficial cooperation in the future.

    ... Best wishes and best wishes..

    ... Dear sir/

    ... Thank you for your interest in our organization (institution, company). Unfortunately, we are forced to report. To you that the place of our general representative in(the name of the country) already taken. Please send your request again through months

    ... We wish you success

    ... Ladies and gentlemen!

    ... We got. Your letter from(date) in which. You are asking to financially support the charitable foundation "St. Mary" It is very annoying, but this year we have no opportunity to make even a small charitable contribution

    Reply to the letter of inquiry. Reply letter

    ... Dear! ... Execution contract action. Your duties as an advertising manager ends on (date). We have reviewed. Your request for an extension

    contract for next year... Sorry, but. Your methods of work did not give the expected results, and therefore we are not interested in further cooperation with. You. We wish you success

    A written request requires a reasoned detailed response from the addressee. The letter-response is the one required document, which is worth writing in such cases. The message is compiled in free form and has a lot to do with help. The information sheet contains a limited scope of the narrative and should only answer the question posed in the requirement. An answer letter is easy to write even to an inexperienced person, having a computer and a printer at hand. The page of this resource provides an opportunity to download and apply in life a sample of the discussed paper for free.

    Let's consider the main features included in the concept of a letter-response. The meaning of the response is business communication contractors. An excellent way of resolving problems out of court allows you to save significant money and time for participants in legal relations.

    SAMPLES OF INTRODUCTORY PHRASES OF THE TEXT OF A BUSINESS LETTER

    The legitimacy of communication lies in a paper medium compiled in accordance with all the rules of office work and having a genuine management visa. Email is an unreliable option for evidence in court.

    Date: 2015-11-04

    The response letter is written in a free form and has much in common with a reference. The page provides an opportunity to download a sample of the discussed paper for free.

    A written request requires a reasoned detailed response from the addressee.

    In response to your letter, I inform you about

    An answer letter is the necessary document that should be written in such cases. The message is written in free form and has much in common with the help. The information sheet contains a limited scope of the narrative and should only answer the question posed in the requirement. An answer letter is easy to write even to an inexperienced person, having a computer and a printer at hand. The page of this resource provides an opportunity to download and apply in life a sample of the discussed paper for free.

    Let's consider the main features included in the concept of a letter-response. The meaning of the response is the business communication of counterparties. An excellent way of resolving problems out of court allows you to save significant money and time for participants in legal relations. The legitimacy of communication lies in a paper medium compiled in accordance with all the rules of office work and having a genuine management visa. Email is an unreliable option for evidence in court.

    Mandatory items that make up the response letter

    • The address and name of the institution to whom the response letter is sent;
    • Own data of the author, contact numbers;
    • Number, date and title of the narration;
    • A summary of the request to which the response letter is being prepared;
    • Clear and specific answers to the questions posed. You don't need to write too much;
    • A respectful tone is encouraged, but strictness is also important;
    • Fixation of the executor of the paper, signature and transcript of the head, seal of the institution.

    It is best to give the reply letter personally to the addressee. In return, you need to get a receipt for the second copy. If it is not possible to send a personal response letter, you need to use postal services by sending a document with a notification and a list of attachments. The available sample and a set of other forms and examples on the site will help you draw up the desired appeal on your own. Most templates have the simplest format and can be easily edited in Microsoft Word. Enjoy your use.

    Business customs, as well as applicable law, presuppose communication between legal and individuals by means of sending correspondence. Nowadays, communication through electronic means of communication is widespread, but this is not always correct. In the case when the correspondence is of an official nature and its results, in the future, can be presented as evidence of a fact, then such document flow should be carried out exclusively through the direction of written correspondence, drawn up properly.

    When choosing a suitable sample of a response letter (form) on the Internet, you need to pay attention to the following points.

    In civil law, in some cases, before the documents are sent to the court, pre-trial correspondence between the parties is mandatory. Letters (claims) sent, as well as letters-responses, are evidence of procedural actions. The letter of answer, as well as other documentation, must be signed by the responsible person of the organization, and also certified by the imprint of the official seal. Such documents can be sent both through a courier and sent by post.

    Direction of writing- postal service has a number of advantages over other methods of delivery of correspondence.

    First of all, these advantages are:

    The participation of a third party (postal employees) will subsequently allow them to be involved in the trial (if necessary) as witnesses.

    Ability to compose a list of attachments in a letter. The list of attachments will allow you to prove what kind of correspondence was sent in the response letter.

    When used with a response letter of return, prove the fact of delivery of such a letter to the addressee.

    Using the number of the cash register receipt, you can track the process of delivery of correspondence to the end consumer.

    Currently, many commercial structures provide correspondence delivery services. When choosing among them, it must be remembered that not all of them allow making an inventory of the attachment, and also certify it with their seal. Many of them do not issue original documents, but only their copies. In this situation, the best option is our usual mail (FSUE "Russian Post"), in spite of all its disadvantages, only its documents are recognized by the judicial authorities as evidence of the direction of documentation to their counterparties. Valuable letter with a list of attachments and a simple return receipt - optimal way delivery of correspondence in modern Russia.

    The letter in question, the response of which is below, can be downloaded for free using the link at the end of the page. If necessary, we are ready to draw up the necessary document for a personal order. We wish you good luck!

    Letter-response form:

    to CEO
    LLC "Monolittrest No. 689"
    O.V. Brazhny

    Dear...!

    In response to your letter dated January 28, 2014 No. BA / 44968 / -2014, I would like to inform you as follows.

    In pursuance of the work contract No. 11/456 / VK / 2013 dated June 10, 2013 "for the performance of a full range of construction and installation works for the construction of the Object at the address: Moscow region, Domodedovo-3" (hereinafter referred to as the "Agreement") we carried out work, according to the attached documents. However, for unknown reasons, these works were not accepted by you.

    On December 23, 2013, we received a notice of unilateral termination of Agreement No. 033105 / МСХ-13 dated December 10, 2013. In pursuance of this notice, as well as your request, on November 25, 2013, all supporting documents about the work performed and the materials used were sent to your address (a copy of the cover letter and the list of attachments are attached).

    On January 15, 2014, we received a claim No. 0582 / МСРХ-14 dated 09/01/2014 demanding the return of the advance payment transferred to us under the Agreement and payment of penalties. We draw your attention to the fact that the cost of the work actually performed by us and the materials used exceeds the amount of the advance payment listed.
    Based on the above, we propose to take into account the documents sent and to accept the actually completed work in full. If you have any questions, we suggest contacting ... if necessary, we are ready to take part in a joint meeting dedicated to the pre-trial settlement of the dispute that has arisen.

    Appendix (all documents in copies):

    General manager

    LLC "Stroytrest No. 546" A.L. Gradochkin

    How is it written correctly "In response to your proposal to conclude a lease agreement for heat supply facilities, which are or are in municipal ownership ..."

    Correctly: conclude a lease agreement for the objects located.

    Question number 296459

    In response to your e-mail from ...., in addition to the previously provided information from ..., I am sending you to your address ... Please tell me if it is necessary in this case to highlight "in addition to" commas?

    Answer help desk Russian language

    Separate the turnover with words with commas in addition to not necessary.

    Question No. 295550

    DEAR Diploma, thank you for your timely responses and ask you to help me again .. In response to your request dated 06.12.2017, we inform you that Energo, JSC has no proposals for products and services related to the procurement regulations. Question: Do I need a comma after about procurement? Thanks!

    Russian language help desk response

    A comma is put: there are no offers for products and services related to the procurement regulation.

    Question number 294606

    Is it necessary to separate the preposition "concerning" with commas in this case: "In response to your letter No. ... concerning ... we inform you the following:"

    Russian language help desk response

    You do not need to use commas.

    Question No. 293283

    Kind. Could you please tell me if commas are needed after the "what" in the sentence below: In response to your appeal, we inform you that, according to the terms of service and the license agreement, only a person over 18 years old can be the holder of the main account. Thank you in advance!

    Russian language help desk response

    Punctuation marks are placed correctly. The increment after the number is not needed, right: over 18 years old.

    Question No. 289554

    good evening... From which person to write an official letter from the Institution addressed to another Institution: For example, In response to your e-mail from 00.00.0000 No. 000 I inform, inform or inform ... How will it be correct to comply with the norms of the Russian language when using the specified verb?

    Russian language help desk response

    Business letters usually use the first person form plural (inform). For more details see "Writer".

    Question No. 289336

    Hello! Please tell me what punctuation mark is placed after the word we inform in the sentence: We inform you about your request for information ... (:) Our organization does not provide services for ...

    Russian language help desk response

    You can do this: In response to your request, we inform that our organization ...

    Question No. 286444

    Is the word "concerning" used correctly in the sentence: "In response to your memo regarding the supply of equipment ..."?

    Russian language help desk response

    This usage is correct. Pretext concerning(something) is characteristic precisely for official business and book speech.

    Question No. 286387

    Good day! I beg you to put punctuation marks. In the sample, I deliberately removed all our arrangement options (we have been cutting for two years already!) We will be incredibly grateful, I swear!) We inform that our company, being the official dealer of Avtotsisterna LLC for the sale of tank cars and spare parts for them (Certificate of dealer agreement No. ..... dated ...), offers to consider this commercial offer for the supply of tanks you are interested in. "

    Russian language help desk response

    Correct punctuation: In response to your inquiry (out. No. ...) regarding your interest in purchasing tank cars of model 16432-P in the amount of 5 units, we inform you that our company, being an official dealer of Avtotsisterna LLC for the sale of tank cars and spare parts for them ( Certificate of dealer agreement No. ..... dated ...), invites you to consider this commercial offer for the supply of tanks you are interested in.

    Question No. 284662

    Good evening. Please tell me if it is possible to split the offer: "The organization, in response to your e-mail dated 09/01/2015. No. 15, informs that the Organization does not have documents for the object located at the address: Moscow, Pokrovka st., 1" by two: "The organization, in response to your e-mail dated 01.09.2015. No. 15, informs. The Organization does not have documents for the object located at the address: Moscow, Pokrovka st., 1"?

    Russian language help desk response

    This division is possible, but at the end of the first sentence it is better to add the word the following: The organization ... reports the following. The Organization lacks ...

    Question No. 283308

    Do I need a comma before reporting to following text: in response to your e-mail from .... No. ...... about the celebration .. in the area I inform you about the inclusion in the plan of the next event

    Russian language help desk response

    In the context you provided, the comma before inform not required.

    Question No. 276550
    Hello. I have already asked a question about why the experts of Gramota.ru, when answering questions, turn to users on "you", but for some reason they ignored it. I will still ask it again - is it stylistically justified to spell "you" with capital letter in this context? After all, this is not an official correspondence or an appeal to a high-ranking person. Why isn't the neutral "you" form suitable here? It always seemed to me that "Vykanie" in a neutral context gives the text an overly pretentious and pompous look. Is not it?

    Russian language help desk response

      Pronouns are capitalized You, your as a form of expression of politeness when addressing one specific person in letters, official documents, etc., for example: Congratulations ... We inform you ... In response to your request ...(Lopatin V.V., Nechaeva I.V., Cheltsova L.K. Uppercase or lowercase? Orthographic dictionary. M., 2011. P. 37).

      When referring to one person in official documents and personal letters, pronouns You and Your are capitalized as a form of courtesy: We are informing you...; In response to your request ...; I ask you to... When referring to several persons or to an indefinite set of persons, these words are written with a lowercase letter: Dear Anna Petrovna and Sergey Lvovich, satisfying your request, I am sending you ...; Dear viewers, today you will see a film ...(Rosenthal D. E. Handbook of the Russian language. Uppercase or lowercase? - 7th ed., Revised and enlarged. M., 2005. S. 302).

      Pronouns You and Your are written with a capital letter as a form of polite appeal to one person in official relations, personal letters: Please ... We inform you ... When referring to several persons, these pronouns are written with a lowercase letter: Dear colleagues, your letter ... The indicated pronouns are also written with a capital letter in questionnaires: Where did you live before? The composition of your family... (Paperwork. Guidelines based on GOST R 6.30-97. M., 1998.S. 91). The same see: Milchin A.E., Cheltsova L.K. - 2nd ed., Rev. and add. M., 2003.S. 84.

      you, you, you, in a mi, oh va s You, you, you, V a mi, about Ba s; your, in your, yours, yours, yours , pl. v a shi, your and (as an expression of respect for the addressee of speech - one person) Your, in a she, your, your, your, pl. V a shi, your shih (Russian Spelling Dictionary of the Russian Academy of Sciences / Ed. By V. V. Lopatin, O. E. Ivanova. - 4th ed., Revised and supplemented - M., 2012. P. 70. P. 106).

    Question number 272404
    How to write correctly: "Stil LLC sends a document to your request" or "Stil LLC sends a document according to your request"?

    Russian language help desk response

    Possible options: LLC "Style" sends a document at your request; LLC "Style" in response to your request sends a document.

    Question No. 271497
    Determine the communicative functions of these language models. End phrases business letters.

    A) in response to your request ....
    b) we consider it necessary to remind you once again ...
    c) Your offer is rejected ....
    d) we can offer you ....

    Russian language help desk response

    Help doesn't do homework.

    Question No. 271480
    Hello!
    Please tell me, when writing business letters with which letter (capital or small) it is correct to spell the word you, yours, yours, etc. in the following case:
    The letter is sent to two addresses. The address to addressees looks like this:
    Dear "name and patronymic"!
    Dear "name and patronymic"!
    Those. to each addressee a separate appeal. And further in the text there are phrases of similar content: "we draw your attention" or "in response to your e-mail."
    Does the spelling change if the appeal looks like "Dear Colleagues!"?
    Thank you in advance!

    Russian language help desk response

    If there are two addressees in one letter, then you need to write "you", "your" in lowercase letters.

    The response letter is written in a free form and has much in common with a reference. The page provides an opportunity to download a sample of the discussed paper for free.

    A written request requires a reasoned detailed response from the addressee. An answer letter is the necessary document that should be written in such cases. The message is written in free form and has much in common with the help. The information sheet contains a limited scope of the narrative and should only answer the question posed in the requirement. An answer letter is easy to write even to an inexperienced person, having a computer and a printer at hand. The page of this resource provides an opportunity to download and apply in life a sample of the discussed paper for free.

    Let's consider the main features included in the concept of a letter-response. The meaning of the response is the business communication of counterparties. An excellent way of resolving problems out of court allows you to save significant money and time for participants in legal relations.

    The legitimacy of communication lies in a paper medium compiled in accordance with all the rules of office work and having a genuine management visa. Email is an unreliable option for evidence in court.

    • The address and name of the institution to whom the response letter is sent;
    • Own data of the author, contact numbers;
    • Number, date and title of the narration;
    • A summary of the request to which the response letter is being prepared;
    • Clear and specific answers to the questions posed. You don't need to write too much;
    • A respectful tone is encouraged, but strictness is also important;
    • Fixation of the executor of the paper, signature and transcript of the head, seal of the institution.

    It is best to give the reply letter personally to the addressee. In return, you need to get a receipt for the second copy. If it is not possible to send a personal response letter, you need to use postal services by sending a document with a notification and a list of attachments. The available sample and a set of other forms and examples on the site will help you draw up the desired appeal on your own. Most templates have the simplest format and can be easily edited in Microsoft Word. Enjoy your use.

    Date: 2015-11-04

    50 golden rules of business correspondence checklist

    The letter that you send on your behalf (or on behalf of your company) is the “point of contact” that forms the impression. So think for yourself what impression you want to form about yourself, and what you are doing for this.

    This article has been asking for a while. And the more often in our work we come across projects on business correspondence(for example, the development of standard letter templates), we understand that very few people and companies pay attention to (seemingly) little things that have sad consequences.

    We'll talk about printed ones.

    Business correspondence

    A response letter is a service letter that is drawn up as a response to a letter of inquiry or letter of request. The answer can be negative (letter of refusal) or positive.

    In the text of the response letter, the same language phrases and vocabulary should be used that the author used in the initiative letter, provided that the letter of request was composed linguistically correctly.

    You should not include in the text of the response letter a link to the received ("To yours from _______ No.__ ...").

    Business letters

    The letter-response acts as a composition-dependent text in relation to the letter-request.

    In a rejection letter, it is especially important to use vocabulary that helps the sender to remain polite, taking care of the recipient's self-esteem.

    How to write a response letter?

    A response letter is a business letter that is drawn up in response to an official request or letter of request. Such a letter can contain both positive and negative decision(in this case, this is a letter of refusal).

    In case of receiving a letter of request or request, it is necessary to give an official answer as soon as possible. Procrastination can, in the first place, make your organization look bad and give your partners or clients a reason to consider you an unreliable partner.

    How do I start a letter?

    When writing a letter, the main difficulties are often caused by its beginning and ending. In the latter case, the article How to end a letter will help you. Well, we'll talk about how to start a letter in this article.

    The beginning of any letter depends entirely on its type: official, love, one or another letter to foreign language... It does not matter whether it is paper or electronic, we will only clarify that we will be talking about the first phrases after the appeal, since there is already a separate article about how to contact us.

    If you follow the accepted terminology, then business letters are classified as official.

    How to carry out a sale and purchase transaction

    In any state, the procedure for registration of various transactions is regulated by the relevant legal documents. All purchase and sale transactions are carried out by drawing up a special agreement. Depending on how correctly this agreement is drawn up, the outcome of the transaction will depend, and subsequently the resolution of issues and conflicts that have arisen in the performance of obligations under such an agreement.

    Remember that a sales contract is an agreement under which the seller transfers some product, and the buyer acquires the right to own this product, and also undertakes to accept the item specified in the contract, paying a certain amount of money.

    Next, we will consider how to carry out a sale and purchase transaction, for which the drawing up of an agreement is not required, and all actions related to the receipt and transfer of such goods are carried out at the time of the transaction.

    How to reply to an official letter

    This list of goods is uniform throughout the territory. The name of the organization has considered your application from.

    and cannot be expanded. Cover letters... Considering the above, your request cannot be satisfied. The cover letter is usually drawn up on an A5 form. and. which we ask you to consider it an integral part. Your application for the privatization of the bakery cannot be accepted, since the property of this enterprise included in the list of objects not subject to privatization.

    We inform you that your company cannot act as a buyer in accordance with the article of the law.

    How to reply to official letters

    The letter of inquiry, no doubt, disdains the answer: you can report that you are studying the received inquiry, send catalogs, price lists, propose to change the conditions specified in the inquiry, refuse to supply the goods or other request.

    An offer is a written offer for the supply of goods, which the seller makes to the buyer.It expresses the desire or readiness to conclude a sale and purchase agreement

    Deadline for reply to official letters

    CONSENT IN ANSWER TO REQUEST AND OFFER

    Expressions speech etiquette
    Good. In response to an invitation; accompanied by words of gratitude (thanks, good)
    Please. More often in response to a polite request (like: - If it's not difficult for you, bring me a book, please. - Please.)
    OK. Consent is unconstrained
    Now. This minute (minute) Consent to do something immediately.
    I will do, write, bring, etc. Often accompanied by the word "good" (Okay, I'll do it. Okay, I'll write it.)
    Let's). Let's go (- those), etc. Let's (- those) let's go. Went. In response to an invitation to do something or go together (like: - Let's sing. - Let's. - Let's go to the cinema. - Let's go.)
    With great pleasure. With joy. Willingly. With a touch of desire
    Mandatory + 1st person bud. time (come and do it). Do not hesitate. Do not worry (- repent). What doubts there can be! You can be calm (you can be calm) You can be sure (you can be sure). You can count on me. In response to a request, be sure to do something (like: - Do not forget to bring me this book on Tuesday. - Absolutely. Do not hesitate.)
    (I do not mind. (I) do not mind (this) I am ready. To a request, an invitation (like: - You don't mind ... - I don't mind.)
    I do not mind! I am for! Relaxed
    Agree. Yes. Of course. When asked about the desire, consent to do something (like: - Do you agree to make a presentation at the department? - Agree. Of course.)
    Still would! When asked about the desire to do something (like: - Do you want to sleep for this performance? - You bet!)
    Deal! Resolved! During preliminary negotiations (like: - Shall we go to the cinema today? - And what time? - And what time? - Agreed.)
    So be it. We'll have to + (give, etc.) With a tinge of concession, unwillingness to do anything (like: - Well, give me this magazine at least for a few days. - So be it.) Unconstrained.
    Well, what can you do (you can do it, you can do it), you have to + inf. (do, etc.)

    2. ANSWERS TO THE COUNCIL

    3. DISSOLUTION IN RESPONSE TO A REQUEST, PROPOSAL.

    Expressions of speech etiquette Use situation and comments
    (I can not. There's no way I can. No I can not. Unfortunately ... Unfortunately ... The most common forms of refusal are: Please go to the store. - I can't, unfortunately, I'm very busy right now
    I would love to ... but I can't. I would love to ... but I can't. I would like to ... but I can't. I am uncomfortable with refusing ... but ... I would like to ... but ... I would like to ... but ... I'm sorry, but ... I'm sorry, but ... Refusal regret: Can you lend me 20 rubles? - I would love to, but I can't until the scholarship.
    I refuse (to do anything). Official categorical refusal.
    I cannot (do anything). I am powerless + inf. Not in my power + inf. Refusal to request help are stylistically elevated statements: Help me prepare for my exams! “I cannot help you with this. (I cannot prepare you for the exams.)
    It is forbidden. No. No. Unfortunately, you can't. Unfortunately, I cannot resolve. I would allow, but ... Forbidding to do anything: Can I borrow this book from you? - Unfortunately, I cannot permit it, it belongs to a colleague.
    Of course not. Certainly not. (I) do not allow ... I forbid ... I cannot allow ... I have to forbid (not allow, refuse) ... Categorical refusal or prohibition: May I read your diary? - Of course you can't. I do not allow this to be done. I cannot be allowed to read my diary.
    In no case! Never! Under no circumstances! It's out of the question! This is absolutely out of the question! No no and one more time no! Emotionally expressive categorical prohibition:

    Topic 7. Consent / disagreement with the opinion of the interlocutor

    Expressions of speech etiquette Use situation and comments
    Oh yeah! You're right. I quite agree with you. I totally agree with you. This is exactly what I wanted to say. Without any doubt. Sounds believable. I thought so. Very reasonable. Of course. Exactly. That's it. Deal. Don't go on. All clear. I assumed so. I am afraid that it is so. Hope it is (and it will). This seems to be the case. It looks like it will (and it will). It is likely (possibly). All the better! The most common forms of consent with the opinion of the interlocutor
    I quite agree with you. I totally agree with you. Basically, I agree with you ... In some points I agree with you ... In some things I agree with you ... This point does not cause our objections. I fully share your point of view on ... My view completely coincides with yours. On the whole, your conditions are acceptable to me. Formal consent forms
    No and no. I cannot agree with you. You are wrong. I have a different opinion. This is where you are just wrong. Of course not. Not at all. It's out of the question. Quite the opposite is true. I'm against. This is unknown to me. I'm not to judge. Well, here you are again for your own! God forbid! You are unfair. Nothing like this. It won't do It can't be! The most common forms of disagreement with the opinion of the interlocutor
    I am afraid that you have missed the main point of what I wanted to say. This is not exactly what I had in mind. I cannot agree with you. Our point of view is somewhat at odds with yours. We see the solution to this problem in a slightly different light. We appreciate your efforts, but unfortunately we cannot accept the offer. This point of view seems to me convincing, however (nevertheless / meanwhile) ... I have an objection ... Formal forms of dissent
    Yes? Really? This is true? Do you really believe that ... I doubt that ... It is unlikely that ... I highly doubt that. Are you serious? Sounds tempting, but ... Sounds incredible, but ... Anything happens. Are you joking. I can't make up my mind. I doubt. Unlikely. And you want me to believe it? I would not say. You know better. To some extent. I'm not sure. (It's hard for me to say. Well, well ... Yes and no. Are you sure? Is this all really so?

    How I wish ...

    The most common forms of doubt about what the interlocutor has to say
    Do you really believe that ... I would really ask you to clarify ... because I have exactly the opposite information about this. I have not yet formed a final opinion on this matter. It seems to me that this solution is somewhat premature. Formal forms of expressing doubt about the point of view of the interlocutor.

    Appendix 4

    SAMPLES OF INTRODUCTORY PHRASES OF THE TEXT OF A BUSINESS LETTER

    Thank you for your letter from ... In response, we inform ...

    In addition to our letter from ... this year. we inform you that ...

    In response to your letter, we inform you that ... In confirmation of our telephone conversation held ... this year, we inform that ...

    In confirmation of our telegram from ... we inform you that ...

    In connection with your letter from ... we inform you that, to our regret ...

    We express our satisfaction with the prompt response to our inquiry.

    Unfortunately, we still have not received your answer to our letter from ... and we have to remind you (ask you) about ...

    We would like to inform you that ...

    We thank you (are grateful to you) for the service provided (help, support).

    We have to notify you (remind you) ...

    We are extremely surprised by your letter from ... in which you inform that ...

    We received your letter from ... this year, from which we learned with pleasure that ...

    We have received your letter from ... along with the documents attached to it.

    We regret (express regret) your refusal (silence) ...

    We were surprised to learn from your telegram that ...

    We hereby remind (inform) once again that ...

    We hereby confirm that we have received your letter from ... this year. and inform you that ...

    We acknowledge receipt of your letter from ... with all attachments.

    At your request, we send you ...

    Please accept our apologies for ...

    We take note of your letter from ... and inform you that ...

    We ask you to excuse us for the delay in responding to your letter ...

    We inform you ... We inform you ...

    Examples of phrases that can form the basis of a business letter

    Your order will be executed if you ...

    Your request (proposal) is pending. Upon receipt of the results of the examination, we will inform you immediately.

    Your proposal will be accepted with pleasure (gratitude) if you agree to make changes ...

    Your request for ... is granted ...

    In response to your letter from ... we inform you that your request for delivery ... has been resolved positively.

    In response to your request (order), we regret to inform (have to inform) that we are unable to fulfill it (cannot) due to the following circumstances.

    Unfortunately, your request cannot be granted for the following reasons.

    Unfortunately, we have to reject your offer. We need additional information O …

    We hereby ask you to inform us about the timing ...

    We hereby inform you that your proposal has been accepted ...

    We are asking you to send ...

    We ask you to inform us about ...

    Please inform us about your decision on the issue ...

    Please inform us about the acceptability of our proposal for ...

    We ask you to expedite the fulfillment of your obligations under ...

    Samples of turnover-clips

    Moreover …

    You undoubtedly (obviously) know ...

    In view of the above (above), it should (we want, we must, we need to) add (notice, mark) ...

    In addition to the above (stated, noted above) we inform ...

    Finally ….

    To avoid delay ...

    In response to your reproach, we would like to inform you that ...

    Firstly Secondly …

    First of all …

    Otherwise, we are forced to ...

    In our defense, we want to inform ...

    In connection with the above ...

    In connection with your request ...

    In the current situation ...

    In accordance with your request (attached documents) ...

    We express regret (doubt, bewilderment, satisfaction) ...

    The fact is that …

    Besides …

    Besides …

    We express our confidence ...

    We are having trouble with ...

    We disagree with your point of view for the following reasons ...

    We recognize ...

    We are quite sure ...

    We regret …

    We would also buy from you ...

    It is necessary (should, it is necessary) to recognize ...

    Draw your attention to …

    Summing up (concluding, summarizing, summarizing) ...

    We confirm receipt ...

    Besides …

    In our opinion ...

    Deliveries will be made (carried out) ...

    It goes without saying ...

    It should (necessary, necessary, necessary, want to, consider it necessary) to add (note, notice) ...

    Thus, …

    Nevertheless (despite) ...

    In fact ...

    As for your request (remark), we draw your attention to the fact that ...

    Examples of letter endings (without a welcome conclusion or courtesy formula)

    Thank you in advance for your service.

    In the hope of a favorable (positive) solution to our question.

    In the hope of a fruitful cooperation.

    We would be grateful for a quick response.

    We expect your reply in the coming days.

    We look forward to hearing from you soon.

    Hope to get an answer in the near future and thanks in advance.

    We hope that you will comply with our request.

    We are waiting for your orders (your approval, consent, confirmation).

    We ask you to inform us about the measures you have taken.

    We ask you to confirm receipt of the letter.

    We ask you to inform us.

    We ask you to confirm receipt of the order and give it due attention. Please write to us about your decision on this issue.

    Please contact us if you need help (assistance).

    Please inform us about your consent.

    We kindly ask you not to delay your reply.

    "All books" to the section "content of Chapters: 57 Chapters:< 50. 51. 52. 53. 54. 55. 56. 57.